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Program Manager

Program Manager

Website CdnHeritage Canadian Heritage

PM-05, PM-06
PM-05: $85,476 to $92,412 – PM-06: $100,220 to $114 592

Closing date: 2 September 2021 – 23:59, Pacific Time

Important messages

♦ Diversity – Count yourself in!

The Department of Canadian Heritage is committed to ensuring we achieve representativeness, diversity and inclusion in all areas of our business. In reflecting on the composition of our workforce, we are committed to doing better to build representation within our management teams. We are taking deliberate and clear action towards building diversity and inclusion in the workplace.

The purpose of this staffing process is to increase representativeness of Indigenous Peoples, Black, Racialized communities and Persons with disabilities on our regional management teams. Therefore, only those applicants who have self-identified as part of a member of one or more of these employment equity groups can apply for this job advertisement.

*In this process, we are using the terms “Indigenous Peoples” and “Racialized communities” as they align with international usage and in this process replace the Canadian legislative terms “Aboriginal peoples” and “Visible minorities’’ that appear in the Employment Equity Act and the Employment Equity Regulations. The definitions have not changed.

More information on employment equity is available on our website.

♦ Give yourself the best chance to succeed!

We strive to provide an inclusive and barrier-free work environment, starting with the hiring process. If you have special assessment needs, we want to make sure that you have the support you need to showcase your abilities. If we contact you for a test or interview, let us know if you need accommodation measures. This information will be kept confidential.

For more information about assessment accommodation, please visit our website.

An extraction from the inventory may be conducted at any time to staff priority positions.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.


The Department of Canadian Heritage promotes and provides support for: creativity, arts and culture; heritage and celebrations; sports; official languages, and; diversity and inclusion. We do this by providing funding to organizations working in these fields.

Along with its offices in the National Capital Region, the Department of Canadian Heritage serves Canadians through five regions that operate a network of local offices ensuring a presence across Canada. Regional offices play a critical role delivering our policies and programs and maintaining a crucial link with the public, from program delivery to client engagement.


♦ What is an inventory?

When you apply to this inventory, you are applying for a current or future opportunity as a Program Manager at Canadian Heritage. As opportunities arise, Canadian Heritage may use the inventory to fill their positions.

If we select your application for further consideration, we will contact you for a test and/or an interview. We will notify you by email if you are matched with a job opportunity, so make sure your contact information is always up-to-date.

We will accept applications until the closing date of the inventory. However, we encourage you to apply as soon as possible because we refer to the inventory on an ongoing basis, as manager positions/opportunities available.

We are seeking enthusiastic and engaged people to serve as Regional Program Managers to guide program delivery and client support in a number of Canadian locales. We have manager positions at two levels.

Is the job of Program Manager with Canadian Heritage right for you? It might be! Do you recognize yourself in these statements?

  • I have a keen interest in the social and cultural lives of our communities and the organizations that contribute to them.
  • I am energized to work with a local team as part of a national organization.
  • I see working for the Government of Canada as a way for me to make a difference in our communities.
  • I have a sense of how not-for-profit organizations work, the challenges they face and the supports they need.
  • I can speak to issues of inclusion and anti-racism.

If these statements describe you and you’re looking for an opportunity to contribute to the ongoing progress and diversification of our organization, read on!

Work environment

Due to the COVID-19 pandemic, the majority of our employees are currently working from home. Once we re-open our offices, we may consider a variety of workplace arrangements including full-time telework, full-time office work or a combination of the two.

Intent of the process

We will use this inventory to fill current and future vacancies.

We will consider a first group of applications with the intention of staffing a number of positions by June 2021.

After June, subsequent assessments will depend on location specific operational requirements.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


-A secondary school diploma or an acceptable combination of education, training and/or experience.

**Foreign Credential Validation against Canadian Standards:
If you were educated outside of Canada, you must have your certificates and/or diplomas assessed to obtain

Canadian educational equivalency.


PM-05 and PM-06:
– Experience in building and maintaining collaborative relationships with various stakeholders.
– Experience in presenting advice, options and recommendations to decision makers.

Additional experience for the PM-06 positions :
– Experience in financial management.
– Experience in supervising or managing a team of employees.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)


Please note that if your application is selected, you will be asked to provide information (if applicable) on your experience with the following:

– Experience in community development or outreach.
– Experience in the administration of financial resources, monitoring budgets and tracking expenditures.
– Experience in program management.
– Experience in coaching/mentoring
– Experience in leading a working group or a committee
– Experience working with racialized communities
– Experience working with Indigenous communities.
– Experience working on issues of discrimination and anti-racism
– Experience working with official language minority communities.
– Experience working in the arts and culture or heritage sector.
– Experience in supervising staff.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
– Bilingual imperative, bilingual non-imperative or English/French essential – Depending on the group and level of the position & the position location (i.e. if the position is in a region designated bilingual or not & if the position requires supervision of employee or not)

The following may be applied / assessed at a later date (may be needed for the job)

Hiring managers may request additional qualifications or competencies depending on the position being staffed. One or more asset qualifications could be deemed as a “must-have” or a “nice to have” to perform the job.

This does not mean that you must have all the asset qualifications. However, they may be a deciding factor when selecting candidates for further assessment.


– Willingness and ability to work overtime occasionally.
– Willingness to travel occasionally.


– Reliability or secret status

*The Department of Canadian Heritage will take the necessary steps to obtain security clearance when an appointment is made from this inventory.

Other information

Canadian Heritage is committed to building a diverse, inclusive and representative workforce as well as upholding diversity and inclusion in all areas of our business. As such, employment equity has been determined to be an organizational need.

We will be asking you to answer some questions to demonstrate your qualifications for this opportunity. Spark our interest with complete answers by giving concrete examples of where, when, and how you gained the experience.

Your answers will be used as the primary source of information to determine whether you have what we are looking for. Your résumé will be used as a secondary source of information and must support the content of your answers.

Don’t be shy, tell us why your experience and skill set align with what we are seeking and would make you a great candidate to join our team!


Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

To apply for this job please visit

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